Tuesday from heck

SO, my trainer was back today, but she was mostly on the phone with other facilities. I spent immeasurable hours just sitting at my desk, waiting for her to have time for me.

She left me alone to complete a deposit at the end of the day, after only telling me half of the steps. (and, I also might point out, that my training on how to do deposits was done OVER THE PHONE....last week.)

It took me three tries to get it done, because I didn't know all of the steps, and so everything I entered disappeared the first two times. My notes from the phone conversation last week were either incomplete, or else she forgot to tell me one of the steps.

Either way, I was expected to do a deposit based on a phone call from last Friday.

Gawd.

Telling someone how to do a process over the phone, and then not reviewing it for the first hands on time of doing it......well.......This is NOT how I would train a person!!

When I was a trainer at my last job, I would sit with the person doing the deposit through the entire process, and make sure that she knew all of the steps and could balance on her own, before even considering leaving her alone to do the work by herself.

Anyway, the good news is, I was able to point out the reasons why I have had so much trouble with the census.
As a result, the person whom I found out was NOT PROVIDING me with the information that I need in order to complete the census accurately is now required to provide said info!

Based on what others have told me about this person, she was doing it intentionally.

This individual has had it in for me since before I even started, because she wanted my job. She is the one I was warned to "watch," and told to "watch my back" with.

She has already tried a couple of things to undermine me. This withholding census information was one of them, and now it's been fixed.

The daily census should no longer be an ordeal of stress, with me feeling like an abject IDIOT because I could not get my numbers to match anyone else's!!!

She knew that keeping certain info from me could potentially make me seem like an incompetent moron.
She is no longer allowed to withhold that information, and has to submit it to three different people every day now, for accountability.

That little back stabber will find, hopefully, that she can't get away with squat anymore.

Anyway, this afternoon, we had a meeting between the business office (just me, actually, not my team), the administrators, and the admissions office, regarding this issue.

During that meeting, the Chief Administrator, my boss's boss (everyone's top boss, actually), said, in front of everyone in the room, that I have been doing a great job, despite the challenges with the census that have now been corrected.

Then, when I left tonight, she said "You're doing great, I'm proud of you!" and patted me on the back.

So, either she meant it, or else she has been getting a sense of my frustration and dismay. Not sure which.

Either way, though, that helped make all of the other shit feel a little better!

I am glad that Dave and I have started to use the gym here at the apartment complex. I really needed to blow off some steam after work, and the work out helped.